Museum volunteer greets museum visitor; museum volunteer sits at table to process archival records; museum volunteer talks with a group of museum visitors.

Volunteer Opportunity: Museum Attendant

The U.S. Naval Undersea Museum welcomes new volunteers to our team! Read on to learn whether our Museum Attendant volunteer opportunity in Keyport, Kitsap County, Washington, is a good fit for you. The museum is an official U.S. Navy museum.

Purpose of the Volunteer Position

Volunteer at a cool museum in Kitsap County, Washington, that draws visitors from all over the world! The U.S. Naval Undersea Museum offers visitors the opportunity to explore the history, operations, and technology of the U.S. Navy’s undersea forces.

As a Museum Attendant, you are the welcoming and competent presence at the museum. Museum Attendants carry out museum policies and procedures to ensure visitor and artifact safety. Based on COVID-19 conditions, additional health and safety protocols will be practiced and enforced.



Museum Attendant greeting visitors


  • Serve as the welcoming and competent presence for U.S. and international visitors who come to the museum to learn about U.S. Navy undersea history and technology, and
  • Carry out museum policies and procedures to ensure effective human and artifact safety and management.


Skills Required

Our most successful Museum Attendant volunteers possess the following skills and characteristics:

  • outgoing and friendly nature
  • a helpful, courteous manner
  • good oral communication skills
  • motivation and drive
  • good problem-solving skills
  • ability to multi-task
  • interest in museums, history, or undersea technology
  • able to process large amounts of information
  • neat personal appearance (representing the U.S. Navy!)
  • able to handle groups of people with ease.





Museum Attendant volunteer shifts are as follows:

  • Sunday through Saturday, 9:45am-1:00pm (known as the “AM” shift)
  • Sunday through Saturday, 12:45pm-4:15pm (known as the “PM” shift)
  • The museum is closed on Tuesday, so there are no Museum Attendant shifts on those days.

Museum Attendants may select a “regular” schedule, if the calendar slot is available, such as “every Friday afternoon PM” or simply fill an empty calendar spot as they are available.

It is expected that each Museum Attendant will contribute at least TWO shifts per month (for a total of 6.5 hours) after the initial 4-hour orientation session and two 3.5-hour “on the job” training shifts.


Position Responsibilities

The Museum Attendant reports to the Volunteer and Events Coordinator and is able to:

  1. Greet visitors and orient them to the museum mission, exhibitions, and safety protocols.
  2. Manage and document visitation using a variety of manual and digital tools.
  3. Encourage visitor to leave feedback, and sign up for the mailing list.
  4. Conduct gallery walk-throughs, informing staff on duty if assistance is required, maintaining order and stocking supplies as needed.
  5. Monitor and enforce visitor interactions and behavior in the exhibition galleries.
  6. Ensure lobby and desks are neat, orderly, and stocked as needed.
  7. Field museum visitor inquiries, providing an answer only if known.
  8. Answer the phone and direct calls.
  9. Stay familiar with emergency procedures and carry them out when needed.



Museum Attendant welcoming visitors


Training for this position is provided in the form of an initial four-hour classroom session orientation, where we discuss museum history and operations and tour the museum building. Post-orientation, Museum Attendants observe current volunteers in action and learn about day-to-day operations and procedures over the course of two shifts (total of 6.5 hours). Training shifts should be completed within 30 days of orientation. After this training period, Museum Attendants are considered full-fledged volunteers and are able to sign up for future shifts.

Additional training is conducted during shift changes at the museum, via the monthly volunteer newsletter, Sonar Echo, and in the museum’s volunteer system.

Supplies and Equipment

No special supplies and equipment are needed to perform this role. The U.S. Naval Undersea Museum provides all necessary supplies. Additionally, the lobby desk contains many resources to assist in the performance of the job duties, and additional guidance is always available from museum employees.



Contact Volunteer Coordinator Mary Rogers or call 360-396-5812 with questions about this volunteer opportunity.




The U.S. Naval Undersea Museum is located in Kitsap County, Washington, near Keyport, Poulsbo, Silverdale, Bremerton, Port Orchard, and Bainbridge Island.

Meet Our Volunteers

Volunteer Spotlight: Meet Darlene

Dr. Darlene Iskra has been volunteering at the U.S. Naval Undersea Museum since 2010, when she moved to Kitsap County. She began volunteering at the museum in order to meet new people and get involved in the local community. Her roles at the museum have included...

Volunteer Spotlight: Meet Bonnie

Bonnie Thomas is originally from Alaska. Her family moved to Poulsbo in 1954 when she was in 7th grade, when her father took a job building roads at the Navy installation at Bangor. She left for a short time to go to college at Washington State University but stayed...

Volunteer Spotlight – Meet Steve G.

A self-proclaimed type A personality and entrepreneur, Steve Grether is a man of many talents and interests. Originally from a small town outside of Detroit, Michigan, he attended Michigan State University via a training program through General Motors. He received his...

Volunteer Spotlight: Meet Don

It is interesting to learn how different people come to volunteer at the museum. For Don Tjossem, it started with his interest in naval covers. No, not the Dixie Cup, Combination Cover, or ball caps. A naval cover is any envelope, postcard, or other postal medium that...

Volunteer Spotlight: Meet Harry

Volunteer Spotlight: Meet Harry Retired Master Chief Machinist Mate (N) Harry Gilger loves people.  He also likes to talk, and mentor and help people along the way. That is why he loved his job as Chief of the Boat during his last 10 years in the Navy, and which...

Volunteer Spotlight: Meet Dawn

Volunteer Spotlight: Meet Dawn Dawn Daily began her work at the U.S. Naval Undersea Museum (USNUM) as a contract Museum Education Specialist.  From June to September 2019, she worked with Valerie at USNUM and Carolyn of the Puget Sound Navy Museum to develop and...

Volunteer Spotlight: Meet Cathy

Volunteer Spotlight: Meet Cathy Cathy Wedelstaedt comes to us from Dow Chemical Corporate R&D in Michigan. Originally from the Chicago suburbs, she attended the University of Notre Dame, majoring in chemistry. Upon graduation, she joined Dow Chemical’s Analytical...


Volunteer Spotlight: Meet Charles Charles Gundersen has been involved with the U.S. Naval Undersea Museum since 1980, before it opened. He was first a charter member of the Naval Undersea Museum Foundation, and then in 2007 began as a volunteer in the museum’s...

Volunteer Spotlight: Meet Bruce

VOLUNTEER SPOTLIGHT: Meet Bruce Bruce graduated from college in 1958 and was at a point in his life where he was not sure what he wanted to do (we have all been there I am sure). He entered Officer Candidate School at Newport, RI, that fall and after four months was...