Museum volunteer greets museum visitor; museum volunteer sits at table to process archival records; museum volunteer talks with a group of museum visitors.

Volunteer Opportunity: Museum Store Attendant

The U.S. Naval Undersea Museum welcomes new volunteers to our team! Read on to learn whether our Museum Store Attendant position in Kitsap County, Washington, is a good fit for you. The museum is an official U.S. Navy museum.

Purpose of the Volunteer Position


Volunteer at a cool museum in Kitsap County, Washington, that draws visitors from all over the world! The U.S. Naval Undersea Museum offers visitors the opportunity to explore the history, operations, and technology of the U.S. Navy’s undersea forces.


As a Museum Store Attendant, you provide customer service to visitors who wish to browse and make purchases in the museum store. Proceeds from store sales support the museum mission of preserving and interpreting naval undersea history, science, and operations.



Museum Store Attendants


  • Serve as a welcoming and competent presence for U.S. and international visitors that come to the museum store to browse and shop, and
  • Carry out museum store policies and procedures to ensure visitor safety and allow for proper sales accounting.


Skills Required

The successful Museum Store Attendant possesses the following skills and characteristics:

  • outgoing and friendly nature
  • a helpful, courteous manner
  • good oral communication skills
  • able to deal accurately with money
  • self-reliant
  • motivation and drive
  • good problem-solving skills
  • neat personal appearance
  • able to handle groups of people with ease.





Museum Store Attendant volunteer shifts are as follows:

  • Monday, Wednesday-Friday, 9:45am-1:00pm (known as the “AM” shift)
  • Monday, Wednesday-Friday, 12:45pm-4:15pm (known as the “PM” shift)
  • The museum is closed on Tuesday, so there are no Store Attendant shifts on those days.


Museum Store Attendants will coordinate with the Store Manager to set their volunteer schedule. Available shifts are subject to change based on store operating schedule.


It is expected that each Museum Store Attendant will contribute at least TWO shifts per month (for a total of 6.5 hours) after the initial 4-hour orientation session and “on the job” training shifts (as many as needed to feel comfortable in the position).


Position Responsibilities

The Museum Store Attendant reports to the Museum Store Manager and is able to:

  1. Advise customers on the location, selection, price, use, and care of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future.
  2. Operate a cash register and accept cash or credit payments.
  3. Reconcile daily sales.
  4. Accept deliveries.
  5. Answer the phone and direct calls as necessary.
  6. Keep the store tidy and attractive.
  7. Optionally, participate in periodic stocktaking/inventory.





Training for this position is provided in the form of an initial four-hour classroom session orientation, where we discuss museum history and operations and tour the museum building. Post-orientation, Museum Store Attendants train with the Museum Store Manager and other current volunteers to learn day-to-day operations and procedures.


Additional training is conducted during shift changes at the museum and via the monthly volunteer newsletter, the Sonar Echo, and the museum’s volunteer system.

Supplies and Equipment

No special supplies and equipment are needed to perform this role. The U.S. Naval Undersea Museum Store office contains many resources to assist in the performance of the job duties, and additional guidance is always available from the Museum Store Manager.



Contact Volunteer Coordinator Mary Rogers or call 360-396-5812 with questions about this volunteer opportunity.




The U.S. Naval Undersea Museum is located in Kitsap County, Washington, near Keyport, Poulsbo, Silverdale, Bremerton, Port Orchard, and Bainbridge Island.

Meet Our Volunteers

Volunteer Spotlight: Meet Darlene

Dr. Darlene Iskra has been volunteering at the U.S. Naval Undersea Museum since 2010, when she moved to Kitsap County. She began volunteering at the museum in order to meet new people and get involved in the local community. Her roles at the museum have included...

Volunteer Spotlight: Meet Bonnie

Bonnie Thomas is originally from Alaska. Her family moved to Poulsbo in 1954 when she was in 7th grade, when her father took a job building roads at the Navy installation at Bangor. She left for a short time to go to college at Washington State University but stayed...

Volunteer Spotlight – Meet Steve G.

A self-proclaimed type A personality and entrepreneur, Steve Grether is a man of many talents and interests. Originally from a small town outside of Detroit, Michigan, he attended Michigan State University via a training program through General Motors. He received his...

Volunteer Spotlight: Meet Don

It is interesting to learn how different people come to volunteer at the museum. For Don Tjossem, it started with his interest in naval covers. No, not the Dixie Cup, Combination Cover, or ball caps. A naval cover is any envelope, postcard, or other postal medium that...

Volunteer Spotlight: Meet Harry

Volunteer Spotlight: Meet Harry Retired Master Chief Machinist Mate (N) Harry Gilger loves people.  He also likes to talk, and mentor and help people along the way. That is why he loved his job as Chief of the Boat during his last 10 years in the Navy, and which...

Volunteer Spotlight: Meet Dawn

Volunteer Spotlight: Meet Dawn Dawn Daily began her work at the U.S. Naval Undersea Museum (USNUM) as a contract Museum Education Specialist.  From June to September 2019, she worked with Valerie at USNUM and Carolyn of the Puget Sound Navy Museum to develop and...

Volunteer Spotlight: Meet Cathy

Volunteer Spotlight: Meet Cathy Cathy Wedelstaedt comes to us from Dow Chemical Corporate R&D in Michigan. Originally from the Chicago suburbs, she attended the University of Notre Dame, majoring in chemistry. Upon graduation, she joined Dow Chemical’s Analytical...


Volunteer Spotlight: Meet Charles Charles Gundersen has been involved with the U.S. Naval Undersea Museum since 1980, before it opened. He was first a charter member of the Naval Undersea Museum Foundation, and then in 2007 began as a volunteer in the museum’s...

Volunteer Spotlight: Meet Bruce

VOLUNTEER SPOTLIGHT: Meet Bruce Bruce graduated from college in 1958 and was at a point in his life where he was not sure what he wanted to do (we have all been there I am sure). He entered Officer Candidate School at Newport, RI, that fall and after four months was...