Plan for your visit UNDER COVID-19 operating CONDITIONS

Please review the information on this page prior to your visit to the museum. Your help is needed to ensure the museum stays a safe place to visit and stays a safe workplace for our volunteers and staff.

Hours of operation

Check back often, as operating hours will continue to change in response to local conditions.
The museum is open Monday, Wednesday, Thursday, and Friday, 10am – 4pm.

      • Closed on Tuesdays.
      • Last entry 1/2 hour before closing time.
      • Make a reservation OR queue up when you arrive.
      • Group size must be 10 or less.

Timed-entry and queuing

The museum is utilizing a reservations and queuing system to manage building occupancy. There is no admission fee. You have several ways to plan your visit:

    1. Arrive at the museum and join the queue using your smartphone and instructions outside the museum. Museum staff will send you a text alert when it is your turn to enter the museum.
    2. Schedule your visit in advance by MAKING A RESERVATION. Museum staff will send you an email and text alert when it is your turn to enter the museum on the day of your visit. You do not need to join the queue again when you arrive at the museum.
    3. If you do not use a smartphone and do not want to make a reservation, come inside when you arrive and museum staff will assist you.

Masks required for those who are not fully vaccinated

Masks covering the nose and mouth are required for visitors who are not fully vaccinated, except for children under the age of two (2). Visitors who are fully vaccinated are welcome to enter without a mask. People are considered fully vaccinated 2 weeks after their 2nd dose in a two-dose vaccine, or 2 weeks after a single dose vaccine.

Health screening

Please self-screen before visiting. If you answer YES to ANY of the following questions, please wait to schedule a visit to the museum until after your monitoring, isolation, or quarantine period ends.

    1. IN THE PAST 10 DAYS, did you test positive for COVID-19?
    2. OVER THE PAST 24 HOURS, have you had any of the following symptoms of COVID-19: fever (above 100 degrees F/37.8 degrees C), cough, sore throat, shortness of breath, or loss of smell or taste?
    3. IN THE PAST 14 DAYS, have you had close personal contact (within 6 feet or were coughed or sneezed on) with anyone who has been diagnosed with COVID-19?

Exhibits and interactives

To the extent possible, our hands-on exhibit interactives are reprogrammed so the information is accessible without touching a surface.

      • We are not permitting access to the USS Greenling control room, a visitor favorite, due to the confined space and amount of frequently-shared surfaces. The control room is viewable.
      • The water-tight door is not accessible, but it is viewable.
      • The timeline and The Thresher Legacy exhibits have ended and the spaces are closed for the installation of a new exhibit.

Physical distancing

Please keep at least 6 feet away from people outside your household, and keep your group together.

We are monitoring gallery occupancy to help ensure physical distancing.

Limited group size

Please keep your group size to 10 or fewer.

Cleaning protocols

Although science has shown the virus that causes COVID-19 is not readily transferrable via surfaces, museum staff are disinfecting frequently-touched surfaces like screens and railings daily. Some exhibit surfaces, such as the clear acrylic vitrines that enclose artifacts, cannot safely be disinfected, so will be cleaned instead.

Hand sanitizing

Hand sanitizer is available upon entry and in the museum lobby. Sinks and soap for hand-washing are available in the museum’s restrooms.

Touching artifacts

Please help the museum preserve the condition of artifacts on exhibit by not touching them, even when the artifacts are not in an exhibit case. Prevent hand sanitizer and oils from our hands from accumulating and damaging the artifacts by not touching them.

Food and drink

Food and drink are prohibited in the museum.

However, the water fountains are currently turned off, so it is acceptable to bring a bottle of water for your visit. Containers must have a lid.

Bags and luggage

In accordance with U.S. Navy security policy, please leave all bags, purses, camera bags, diaper bags, backpacks, and luggage in your vehicle. Small clear bags are available upon entry for toting necessary items, such as wallets, diapers, and medication, through the museum. A coat/bag check is not available.

Artifact donations

Please contact the museum to schedule a time to drop off a donation. This way, we can be sure the proper staff are on site and the donation paperwork can be filled out as needed.

Contact us via email, phone (360-396-4148), or our online contact form.

Education Programs

Education programs are taking place virtually and via curbside pickup until further notice. Please see the museum’s Events or Facebook Events pages for information about outdoor events or curbside pickup of STEM activity kits. One-page instruction sheets for more than 40 STEM activities you can do at home are available on our Education Page.

Teachers interested in options for virtual programming for students should email the museum’s Education Department.

Contact tracing

As a health and safety measure, your reservation or queue contact information will be used to notify you if, during your visit, you might have been exposed to COVID-19. The museum will only share information if requested by health officials who will use it to contact you to explain the risk, answer your questions, and provide resources.

Compliance

Visitors who do not comply with museum safety requirements will be asked to leave the museum.